Warranty Information

Warranty Information

  • We provide a 1-year warranty for all of our products related to design defect and manufactory errors.. If there is an issue, you can contact us and we'll do the best to find a solution to satisfy you.
  • Our warranty doesn't include coverage for accidental damage or wear and tear. The built-in screen protector is not covered by our warranty.
  • We'll send a replacement part under the warranty to replace the defective part. We'll cover the shipping cost for the 1st claim for all US orders. Buyer will be responsible for the shipping cost for following claims or international claims. 
  • Make sure to register the warranty first before you're filing a claim.
  • Register here:  https://getcaseborne.com/pages/register-warranty
  • Add your order-id, phone model and any details that will help us to find the best solution for you when you activate the warranty or make a claim.
  • Claim here: https://getcaseborne.com/pages/contact-support